We are committed to protecting your privacy and ensuring that your personal data is handled responsibly in accordance with the Swedish Data Protection Act (Dataskyddslag) and the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains what personal data we collect, how we use and protect it, and your rights in relation to your personal data when you use our services. This applies to all data collected both offline (e.g., in our stores or customer service) and online through our websites, apps, and third-party platforms (“Sites”).

This policy also covers targeted content such as online offers and advertisements you may see on other websites or platforms based on your activity with us. These third-party sites have their own privacy policies which you should review.

DoPatches ("we", "us") is the data controller responsible for the processing of your personal data on our Sites.

If you have questions about how we process your personal data or wish to exercise your rights, please contact our Data Protection Officer at:

Email: hello@dopatches.com

Personal data means any information that can directly or indirectly identify you. This includes your name, contact details, IP address, purchase history, and information about your health or lifestyle, which is considered sensitive data and requires extra protection.

We collect your personal data when you:

• Register an account, subscribe to newsletters, or enter contests
• Use our services or purchase products
• Contact our customer service
• Use our apps or complete surveys or diagnostic tests

We may also receive data from third-party sources such as public databases or marketing partners.

We process your data to provide our services, comply with contracts, and fulfill legal obligations. Sometimes we process data based on your consent, for example for marketing or cookies. Other times we rely on legitimate interests like fraud prevention.

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Restrict how we use your data
• Receive your data in a portable format

You can learn more about your rights at the Swedish Data Protection Authority (Datainspektionen) website: https://www.imy.se/.

To exercise your rights, contact our Data Protection Officer (see section 2).

We use cookies to improve your experience and analyze site usage. Some cookies are essential for site functionality; others are for analytics or advertising. You can manage cookie preferences via the cookie consent tool on our Sites.

We may share your data with trusted service providers who help us run our business, payment processors, delivery partners, and legal authorities if required. We do not share your data with social media platforms unless you have given explicit consent.

If we transfer your personal data outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

We use technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse.

We may update this policy from time to time. We encourage you to check this page regularly for updates.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Swedish Data Protection Authority (Datainspektionen) at https://www.imy.se/.